At Vivum, we are always available to answer your questions and help with your needs. You can contact us through the means below or visit our facilities by prior appointment.

Our Location

Contact Information

Vivum - Exotic Animal Specialists

Address: Rua de Gulpilharinhos, 235

4405-648 Gulpilhares

Vila Nova de Gaia, Portugal

Phone: +351 936 271 278

(Call to national mobile network)

Email: geral@vivum.pt

Opening Hours

Monday to Friday: 10am - 1pm & 3pm - 5:30pm

Important: In-person service is available only by prior appointment. Previously placed orders can be picked up without an appointment during business hours.

In-Store Pickup

You can pick up your order directly at our facilities at no cost. To do this, simply select the "In-Store Pickup" method when finalizing your order and wait for the email notification confirming that your order is ready for pickup. After receiving this notification, you will have a period of 2 days to complete the pickup.

Need More Information?

If you have any additional questions, check our Frequently Asked Questions or visit our Deliveries and Shipping page for more information about our services.